The second-hand marketplace Users Express Displeasure Regarding Size Updates

Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.

The popular resale platform has updated its size classifications for women's and children's clothes but did not contact every member regarding the update.

Social Media Response

Countless users and merchants are posting online saying Vinted listings now show a modified sizing category compared to what was initially listed as a result of the reclassification.

The platform stated the updated approach better aligns with similar services.

They have suggested members to check their listings and update the measurements by hand if necessary, resulting in member annoyance.

Sizing System Changes

Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.

Shopper Accounts

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.

Required Changes

Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.

Platform Context

The app has more than 100 million users, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This represents another occasion where an unanticipated change within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.

Robert Hernandez
Robert Hernandez

A digital strategist with over 10 years of experience in media planning and consumer analytics, passionate about data-driven marketing.